At FatHope (www.fathope.com.sg), one of our top priorities is to protect the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by FatHope and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect from FatHope. This policy is not applicable to any information collected offline or via channels other than this website.
By using our website, you hereby agree to our Privacy Policy, including its terms and regulations.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you purchase one or more products, we will ask for your contact information that we will use in processing your orders, including items such as name, company name, billing address, shipping address, email address, and telephone number.
How We Use Your Information
We use the information we collect from our users in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Process, manage, and deliver users’ orders according to schedule
- Understand and analyze how users use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails, newsletters, or promotional mails
- Find and prevent fraud
Log Files
FatHope follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics.
The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.
The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on FatHope, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that FatHope has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
FatHope’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
How Long We Store Your Data
On average, we store some of your data, such as your preferences and interests, with your consent, for no more than a year. As for email subscriptions or account profiles, we save this type of data for as long as your account exists on our site, or unless you tell us otherwise.
Your Options
You have the following choices with regard to how we should handle and store your information. To exercise these options, please review your account settings and make changes as you see fit. You may also coordinate with us regarding any of the below options:
- Request access to your data.
- Request for the correction and deletion of your data.
- Request more details about how we process your information.
- Prevent us from processing your information.
Every now and then, we may make updates to this policy which will be posted on this page. If you continue to use the site after those changes were made, we’ll take it as a sign that you agree to the new Privacy Policy statement. We will send you a notice or ask for your permission again should any major changes were made to this policy.
For questions, complaints, and/or requests in relation to your choices, please feel free to email us at hello@fathope.com